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Potholes, broken streetlights and illegal dumping: 14,000 reports a year arrive by phone and email.
Westerhaven's residents report problems in the street by phone or email, and often never hear back. The city wants an app to report problems and follow them up. Interview the four stakeholders, write the Product Backlog as user stories with acceptance criteria, estimate them, and plan the first Sprint with a clear Sprint Goal.
Focus: Many users, accessibility and a public-sector organization · Sprint length: 2 weeks
This competition opens on February 1, 2027. Form your team now so you're ready to start.
Ingrid Smit
Alderwoman for public space (sponsor)
Elected official. Promised residents better service in her campaign.
Bart de Graaf
Head of the public works department
His crews fix the streets: 40 people in 12 vans.
Joyce Bakker
Resident (neighbourhood council)
Active in her neighbourhood council; reports problems for older neighbours too.
Ravi Pateldas
Information manager
Responsible for the city's systems and data.